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Frequently Asked
Questions
cPro is a professional trading platform that provides access to real market conditions and comprehensive trading tools. For cPro demos you can choose from three account tiers—Starter (free with 15-minute delayed data), Plus ($9.95/month with real-time Level 1 data), or Pro ($59.95/month with real-time Level 2 data)—to match your trading needs and budget.
cPro offers flexible access across multiple platforms:
- Desktop Software – Downloadable applications for Windows and Mac for the full trading experience
- Web Browser – Browser-based version that requires no installation, accessible from any computer
- Multi-Platform Access – Use cPro across different browsers and platforms with your same account
- Choose the access method that best fits your workflow and trade from anywhere.
Yes! cPro includes multi-monitor support, allowing you to detach windows and spread the platform across multiple screens. This is perfect for professional trading workflows where you might have charts on one screen, order entry on another, and watchlists on a third. Multi-monitor setup enables efficient workspace organization.
Absolutely. cPro includes layout customization that lets you save custom workspace layouts to suit your specific trading style. Arrange your charts, order entry windows, watchlists, and data feeds exactly how you want them, then save multiple layouts for different strategies or market conditions. This helps you develop efficient workflows.
cPro includes advanced charting with a comprehensive suite of standard technical indicators. You can utilize popular indicators like moving averages, RSI, MACD, Bollinger Bands, volume analysis, and many others. Multiple timeframes and chart types support technical analysis across various trading styles.
Hotkey trading is a feature designed to provide the speed and execution efficiency active traders need to react quickly to market changes. It allows you to execute trades and manage positions with a single keystroke, eliminating the need for multiple mouse clicks or menu navigation. You can map complex order executions to specific keyboard shortcuts for rapid execution.
- Speed – Execute instant entry and exit with one key press
- Efficiency – Manage multiple tasks simultaneously without switching between windows
- Precision – Reduce execution delays during fast-moving market conditions
- Customization – Configure key mappings for specific order types, position sizes, and risk parameters
- Hotkey trading is essential for day traders, scalpers, and momentum traders who require split-second execution capabilities.
Smart Order Routing in cPro uses technology that seeks the best available prices across different exchanges. This feature enables professional trading systems to optimize execution quality. Smart routing provides price improvement, advanced order execution strategies, and routing across different venues to affect your trade outcomes.
cPro is built for speed and direct access, providing the type of fast execution environment that active traders require. The platform is designed to handle rapid order placement, quick position adjustments, and minimal latency in order routing—critical for active trading and day trading strategies.
Customizable watchlists and alerts help you monitor multiple assets efficiently and stay informed about important market movements without constantly watching your screen. Use watchlists to:
- Organize securities by strategy, sector, or any criteria that fits your trading style
- Track multiple assets simultaneously in a single, organized view
- Build familiarity with securities for faster execution
You should set alerts for:
- Price thresholds (above or below specific levels)
- Price movements (percentage changes or dollar amounts)
- Technical indicators (moving average crossovers, volume spikes, etc.)
- Custom conditions based on your specific criteria
This feature allows you to monitor numerous opportunities across different markets, letting you focus on analysis and strategy development while the platform watches the market for you.
cPro supports all standard order types that professional traders use, including market orders, limit orders, stop orders, stop-limit orders, and more. These different order types are essential for managing entries, exits, and risk in various market conditions.
Yes. cPro provides realistic market conditions including actual price movements, order execution dynamics, and trading costs. The platform accounts for real-world factors like slippage, spreads, and execution timing.
Setting up your cPro account is quick and simple. Visit our website and click “Sign Up” to create your free Starter account. No credit card is required to get started. Complete the registration form with your basic information, verify your email address, and you can immediately begin trading with 15-minute delayed market data. You can upgrade to Plus or Pro accounts anytime to access real-time data feeds.
Yes, our Starter account is 100% free with no credit card required. You get full access to the cPro platform with 15-minute delayed market data. If you want real-time data, you can upgrade to Plus ($9.95/month for Level 1 data) or Pro ($59.95/month for Level 2 data) at any time.
No credit card is required for the free Starter account. You can access all platform features using 15-minute delayed data without any payment information. Credit card details are only needed if you choose to upgrade to Plus or Pro accounts for real-time data access.
cPro demo accounts operate with virtual capital for trading operations. This allows you to test strategies and execute trades without financial risk while experiencing real market conditions and price movements.
Your cPro account remains active as long as you continue to use it. We maintain your account, settings, and trading history so you can log in anytime.
Yes! You can reset your account balance at any time from your account settings. This is helpful if you want to start fresh with a new strategy. There’s no limit to how many times you can reset your account.
cPro offers three account tiers:
- Starter Account – FREE (no credit card required): 15-minute delayed market data, full platform access
- Plus Account – $9.95/month: Real-time Level 1 data with best bid/ask prices
- Pro Account – $59.95/month: Real-time Level 2 data with full market depth and order book visibility
All tiers include the complete cPro platform features—the difference is in the market data you receive.
15-minute delayed market data provides price information that is delayed by 15 minutes from current market activity. This means you’re viewing bid prices, ask prices, last traded prices, and volume data as they existed a quarter-hour ago. Delayed data allows you to perform chart reading, technical analysis, and strategy development without requiring real-time feeds.
Level 1 market data provides real-time pricing information for a security, including:
- Best bid price – The highest price buyers are willing to pay
- Best ask price – The lowest price sellers are willing to accept
- Last traded price – The most recent execution price
- Trading volume – Total shares or contracts traded
With LV1 data, you can read live market conditions and execute orders with current pricing—essential for developing timing and decision-making skills.
Level 2 market data includes everything in Level 1, plus a detailed view of the order book showing:
- Multiple bid and ask prices at different levels beyond the best available
- Order size available at each price level
- Market participant information (often broken out by market maker or exchange)
With LV2, you can read market depth, understand liquidity patterns, and time entries/exits based on real order flow—critical skills for active day traders.
Level 1 shows you the best available prices in real time—the top of the order book. Level 2 shows you market depth beyond the best price in real time—revealing multiple price levels, order sizes, and liquidity at each level. If you’re identifying where support and resistance might form or reading volume waiting at different prices, Level 2 is essential. For basic price tracking and execution mechanics, Level 1 is sufficient.
Start with the free Starter account to familiarize yourself with the platform and test your initial strategies. Once you’re comfortable and want to work with live market conditions, upgrade to Plus for real-time prices. If you’re focused on day trading or scalping and need to read market depth and order flow, the Pro account with Level 2 data is essential for professional-level execution.
Yes, you can change your account tier at any time. Upgrade from Starter to Plus or Pro to access real-time data, or adjust your subscription based on your needs and budget. Your platform settings, watchlists, and trading history are preserved when you change tiers.
Yes! Upgrade to a Plus account ($9.95/month) for real-time Level 1 data or Pro account ($59.95/month) for real-time Level 2 data. Real-time data provides the timing, reflexes, and decision-making capabilities needed for active market conditions.
Yes. cPro incorporates realistic order execution including typical slippage scenarios encountered in actual markets. This accounts for execution realities in strategy development and position sizing.
Absolutely. cPro is designed for traders at all skill levels. New traders can start with the free Starter account to understand platform basics and order placement, while experienced traders can leverage advanced features like hotkeys, Level 2 data, and multi-monitor setups.
Develop a trading plan, implement risk management, keep a trading journal, and analyze your results. Start with the Starter account to understand the basics, then upgrade to Plus or Pro as you advance to work with real-time data. Use hotkeys to build execution speed, create watchlists to develop monitoring systems, and set alerts for opportunity identification.
Yes. cPro maintains a complete history of all your trades, allowing you to review your decisions, analyze patterns, and identify areas for improvement. This performance tracking is essential for understanding which strategies work best for your style.
cPro works on:
- Desktop: Downloadable software for Windows and Mac computers
- Web Browser: Any modern browser (Chrome, Firefox, Safari, Edge) with no installation required
- Multi-Platform: Access your account across different devices and platforms
A stable internet connection is recommended for optimal performance, especially when using real-time data feeds.
If you experience technical problems, first try refreshing your browser or restarting the application. If issues persist, contact our support team through the platform’s help feature or support contact options. We’re committed to ensuring your experience is smooth and productive.
cPro is optimized for desktop use (Windows, Mac) and web browser access. Check our website for the latest information on mobile capabilities and platform updates.
Plus ($9.95/month) and Pro ($59.95/month) accounts are billed monthly on a subscription basis. You can cancel or change your subscription at any time. The free Starter account never requires payment and provides full platform access with 15-minute delayed data.
Check our website for current promotions and trial offers. You can always start with the free Starter account and upgrade when you’re ready for real-time data.
If you cancel a paid subscription, your account reverts to the free Starter tier with 15-minute delayed data. All your settings, watchlists, trading history, and account data are preserved, so you can reactivate or upgrade again at any time.
Yes, we take security seriously. All data is encrypted, and we follow industry-standard security practices to protect your personal information.
Registration allows us to save your workspace layouts, watchlists, trading history, and custom settings so you can access them from any device. It also enables us to provide you with platform updates and resources.
Each user maintains one cPro account, but you can reset your balance as many times as needed to start fresh with new strategies. You can also save multiple workspace layouts for different trading approaches.
We welcome user feedback! Contact us through the platform’s feedback feature or support channels. Your input helps us continuously improve cPro and add features that benefit traders at all skill levels.
No. The free Starter account provides unlimited access to the full cPro platform with 15-minute delayed data. Trade as frequently as you like and reset your account as many times as you want—all completely free.